Returns & Exchanges
At Lepro, we want you to be completely satisfied with your home lighting and decor purchases. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your Lepro account and navigate to the order history section to select the items you wish to return and receive a Return Authorization Number.
Pack Securely
Place the items in their original packaging, ensuring all manuals, cables, and accessories are included to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location near you.
Receive Refund
Once our warehouse inspects the returned products, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing